Refund policy

Krysls Return Policy

We hope you love your Krysls accessories as much as we do! But if something isn’t quite right, we’re happy to help make it right.

We gladly accept returns within 14 days of delivery for items in their original, unworn condition and packaging.
Once your return is received and inspected, a refund will be issued to your original payment method.

To start a return or ask a question, simply email us at shop@krysls.com — we’ll guide you through the quick process.

Please note:
    •    Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
    •    For hygiene reasons, earrings are final sale and cannot be returned.
    •    Sale items may also be final sale unless otherwise noted.

We want every experience with Krysls to feel easy and enjoyable, so if you ever need assistance, we’re always happy to help. 💫

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Krysls Refund Policy

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow 3–5 business days for the credit to appear, depending on your bank or card issuer.

Refunds are processed only for eligible returned items in their original, unworn condition and packaging.
For help or questions about your refund, reach out anytime at shop@krysls.com — we’re happy to assist. 💫